MobiControl
Introduction
MobiControl is the Mobile Device Management (MDM) solution that is used to manage the customer's devices, which includes:
- Configuring the device by pushing out new configuration files to the device
- Updating the Mobile WMS app to another version for a customer
- Pushing out custom apps to the customer's devices
- Remote Controlling the devices to help a customer in any given situation
- Moving one or more devices between folders to repoint the devices between environments, i.e. from Test to Production or vice versa.
MobiControl ensures that the configuration (files and apps) installed on each device in a given folder is the same, removing the need for manual actions like file copying.
Once the customer's devices are enrolled into MobiConrtrol, we can push out apps and configuration from the MDM to the devices.
The cloud installation is managed by Tasklet, reducing the overhead for each customer as operations and maintenance are included and handled by Tasklet.
Below are specific processes and helpful articles related to using MobiControl.
- Cleanup Windows Device
- Deactivate a device in MobiControl
- Deployment of additional apps
- Enrollment Guide (Android Enterprise)
- Enrollment Guide (Android Plus)
- How to copy and paste using RemoteControl — How to use copy and paste from your PC on the scanner with RemoteControl.
- How to move devices between folders in MobiControl — Folders in MobiControl are used to manage and structure devices as a group.
- How to move devices between MobiControl Servers
- How to record issues on a scanner
- How to remote control Mobile Device
- I cannot enroll my scanner into MobiControl
- I cannot remote control in MobiControl
- I need to connect my device to MobiControl
- I want to unlock a device
- Network Requirements for MobiControl
- Re-install MobiControl Plugin
- Settings manager
- Usage of MobiControl Folders
- User Action Pending in MobiControl
- Windows Mobile Enrollment Guide
Should you need more, then look also at:
- General Training - Support Knowledge Base - Confluence (atlassian.net) which has a like to the course about MobiControl
- MobiControl User Guide: MobiControl Help (soti.net) note that not all features are available for a customer and partner since is it is a shared cloud environment