How to move devices between MobiControl Servers
Background Information
Tasklet Factory has in many years only been using one server for device management, namely: https://mobi.taskletfactory.com/MobiControl/
However, as we are meeting new requirements from Android 10 which does not fit well with legacy devices such as Windows Mobile we needed to create a new MobiControl Server to handle that part.
Most of the new implementations are done on the new server, which is located at https://mob2.taskletfactory.com/MobiControl/ and even some "old" customers needs to be moved to the new server if they buy Android 10+ devices.
The Two Servers
- The OLD MobiControl has the following URL: https://mobi.taskletfactory.com/MobiControl/
- The NEW MobiControl server has the following URL: https://mob2.taskletfactory.com/MobiControl/
How to Move Between servers
If you for some of the above reasons needs to move devices from the old server to the new server, you simple have do perform the steps below.
It does obviously require that Tasklet Factory have done the preparation together with you, such that the devices are operational the instance that they are moved.
At least you will need a new Enrollment Id for the new customer setup, that Tasklet Factory have prepared on the new server for the customer.
Un-enroll Device from Existing Server
- First you need to Unlock the Device, see (https://taskletfactory.atlassian.net/wiki/x/iJC0B)
- You then afterwards need to Long-Press on the scanner (where the arrow is pointing) with your finger for 2-4 seconds.
3.
3. Now select the "OK" to Un-enroll the scanner (see picture below)
Enroll Device to New Server
4. Type in the new Enrollment ID on the Un-enrolled device
Move the Device out of New Devices
Once the scanner gets enrolled it will be placed in the New Devices in MobiControl here the app will not be installed so you will have to move the device into either Production or Test see this article for how to move the device: How to move devices between folders in MobiControl
See also