Problems scanning a GS1-Datamatrix barcode

Owned by Dan Andersen
Last updated: Sept 26, 2024 by Anders Østergaard BertelsenVersion comment
1 min read

Problem

My scanner cannot scan a GS1-Datamatrix barcode; all other barcodes work as intended.

This issue typically applies to Zebra devices, but Newland devices must be explicitly set up for it.

Solution for Zebra devices:

  1. Unlock the device: I want to unlock a device
  2. Launch DataWedge.
  3. Select the Target Profile MobileWMS.
  4. Under Barcode input, select Configure scanner settings.
  5. Select Decoders.
  6. Enable GS1 Datamatrix.
  7. Test again.

Solution for Newland devices:

  1. Scan the barcode found here.

If this does not solve the problem, Raise a Service Desk Ticket or update your existing one.

In either case, please share the barcode in question and a scan of the barcode following this procedure: Problems scanning a barcode (Scan Info)