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Network requirements for ERP Backend

Network requirements for ERP Backend

Business Central / NAV

  • Web Service / SOAP port number used by the server tier must be open for the network the mobile devices are connected

  • Microsoft Entra ID authentication must be allowed for network the mobile devices are connected

For troubleshooting, go to I can't log in from Mobile Device

 

MobiControl - For Remote Control

  1. WiFi Internet connection

    1. Test: Can you open a website using the browser on the scanner?

      1. Not a 100% guarantee as port 80/Internet may be blocked

  2. Firewall 

    1. Customer MobiControl:  Firewall port 5494 must be opened for outbound connections for MobiControl to work. The Mobicontrol Server has the IP address 40.68.196.181 and hostname ds1.mobi.taskletfactory.com and ds1.mob2.taskletfactory.com and ds2.mob2.taskletfactory.com + 40.114.220.164 and 13.95.171.202 port 5494.

    2. Partner MobiControl: Port TCP 5494 must be open for outbound connection (IP address: 13.81.28.131 + ds1.partnermobi.taskletfactory.com 

    3. The MTU size needs to be set to 1,500 bytes

  3. As the connection is HTTPS, a certificate is in play. The date on the mobile device must not be too far off the current date - otherwise the HTTPS connection will not be allowed.

If the above is OK, then the mobile device should be able to connect to MobiControl.