My devices does not have the MobileWMS Profile in Datawedge

Problem

The MobileWMS profile does not appear in Datawedge:

Solution

We need to export and import a Datawedge profile (MobileWMS) from a working device to the other device. 

Step 1

1. Go to MobiControl
   
   
2. Remote control a working device.
   
   1. Make sure that these information are the same as the device that are missing the MobileWMS profile: 
      • Model
      • Android Version 
      • Firmware version 
3. Open the working device
   
   
4. Unlock the device:
   1. Follow this guide: I want to unlock a device - Support Knowledge Base - Tasklet Factory Docs
      
      
5. Close the MobileWMS app

Step 2

1. Go to DataWedge
2. Click on the 3 dots in the upper right corner
3. Click on "Settings"
4. Scroll down and click on "Export Profile" 
5. Choose "MobileWMS" and click "Export": 
   
   
   
   
   
6. Close Datawedge and open the MobileWMS app 

Step 3

1. In the explore tool, follow this path and copy the "com.symbol.datawedge" folder to your computer:
   1. click on the device → sdcard → Android → data →  "com.symbol.datawedge":
      
      
      
      
2. Close the remote window 

Step 4

1. Open and remote control the device that are missing the MobileWMS profile 
2. In the explore tool, follow this path and paste in the "com.symbol.datawedge" folder from your computer:
   1. click on the device → sdcard → Android → data →  paste in the "com.symbol.datawedge" folder
      

Step 5

1. Go to DataWedge
2. Click on the 3 dots in the upper right corner
3. Click on "Settings"
4. Scroll down and click on "Import Profile" 
5. Choose "dwprofile_MobileWMS.db":
   
   
6. Go back and now you will see the MobileWMS: 

Step 6 

1. Open MobiControl on the device. 
2. Long press the "back" - button 
3. Click "User mode"
4. log in to MobileWMS