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Problems scanning an Interleaved 2 of 5 barcode (ITF)

Problems scanning an Interleaved 2 of 5 barcode (ITF)

Owned by Dan Andersen
Last updated: Feb 26, 2025 by Anders Østergaard Bertelsen
1 min read

Problem

My scanner cannot scan an Interleaved 2 of 5, or ITF, barcode. All other barcodes work as intended.

This issue typically applies to Zebra devices.

Solution

  1. Unlock the device: I want to unlock a device

  2. Open the DataWedge app.

  3. Select the MobileWMS profile.

  4. Under Barcode input, select Configure scanner settings.

  5. Select Decoders.

  6. Select Interleaved 2of5.

  7. Make sure Enabled is checked.

  8. Optional: Change the values of length1 and length2 (min and max barcode length) if necessary.

  9. Close the DataWedge app and reopen the Mobile WMS app.

  10. Test again.

 

If this does not solve the problem, raise a service desk ticket or update your existing one.

In either case, please share the barcode in question and a scan of the barcode following this procedure: Problems scanning a barcode (Scan Info)

 

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