Background Information
For many years, Tasklet Factory has been using one server for device management, namely: https://mobi.taskletfactory.com/MobiControl/
However, as we are meeting new requirements from Android 10, which do not fit well with legacy devices such as Windows Mobile, we needed to create a new MobiControl Server to handle that part.
Most of the new implementations are done on the new server, which is located at https://mob2.taskletfactory.com/MobiControl/ and even some "old" customers need to be moved to the new server if they buy Android 10+ devices.
Please keep in mind that moving devices running Android 6 (or lower) is known to cause issues and is not recommended.
The Two Servers
- The OLD MobiControl has the following URL: https://mobi.taskletfactory.com/MobiControl/
- The NEW MobiControl server has the following URL: https://mob2.taskletfactory.com/MobiControl/
How to Move Between servers
If you need to move devices from the old server to the new server for any of the above reasons, you simply have to perform the steps below.
It obviously requires that Tasklet Factory have done the preparation together with you so that the devices are operational when they are moved.
At least you will need a new Enrollment ID for the new customer setup, which Tasklet Factory has prepared on the new server for the customer.
Un-enroll Device from Existing Server
- First, you need to unlock the device, see (https://taskletfactory.atlassian.net/wiki/x/iJC0B)
- Afterward, you need to Long-Press on the scanner (where the arrow is pointing) with your finger for 2-4 seconds.
3.
3. Now select the "OK" to Un-enroll the scanner (see picture below)
Enroll Device to New Server
4. Type in the new Enrollment ID on the Un-enrolled device
Move the Device out of New Devices
Once the scanner gets enrolled, it will be placed in the New Devices in MobiControl. Here, the app will not be installed, so you will have to move the device into either Production or Test folder. Please see this article for how to move the device: How to move devices between folders in MobiControl
See also