Background Information
For many years, Tasklet Factory has in many years only been using one server for device management, namely: https://mobi.taskletfactory.com/MobiControl/
However, as we are meeting new requirements from Android 10, which does do not fit well with legacy devices such as Windows Mobile, we needed to create a new MobiControl Server to handle that part.
Most of the new implementations are done on the new server, which is located at https://mob2.taskletfactory.com/MobiControl/ and even some "old" customers needs need to be moved to the new server if they buy Android 10+ devices.
Please keep in mind that moving devices running Android 6 (or lower) is known to cause issues and is not recommended.
The Two Servers
- The OLD MobiControl has the following URL: https://mobi.taskletfactory.com/MobiControl/
- The NEW MobiControl MobiControl server has the following URL: https://mob2.taskletfactory.com/MobiControl/
How to Move Between servers
If you for some of the above reasons needs need to move devices from the old server to the new server for any of the above reasons, you simple simply have do to perform the steps below.
It does obviously require requires that Tasklet Factory have done the preparation together with you , such so that the devices are operational the instance that when they are moved.
At least you will need a new Enrollment Id ID for the new customer setup, that which Tasklet Factory have has prepared on the new server for the customer.
Un-enroll Device from Existing Server
- First, you need to Unlock unlock the Devicedevice, see (https://taskletfactory.atlassian.net/wiki/x/iJC0B)
- You then afterwards Afterward, you need to Long-Press on the scanner (where the arrow is pointing) with your finger for 2-4 seconds.
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Once the scanner gets enrolled, it will be placed in the New Devices in MobiControl here . Here, the app will not be installed, so you will have to move the device into either Production or Test folder. Please see this article for how to move the device: How to move devices between folders in MobiControl
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