Misalignment and multiple unwanted labels

Problem

Text is not centered correctly and/or the output covers multiple labels

Solution: Incorrect DPI-setting

Does the text seem much too large/small?

The DPI setting can be incorrect.

• The image is too large: Lower DPI

• The image is too small: Raise DPI 

Change DPI in Business Central

• Go to:"Mobile Print Setup" > "Printers" > "DPI"-field

Solution: Incorrect label media / sensor configuration

If the printer does not read the separation between the labels correctly, multiple blank labels will be printed.

Use branded media

We recommend using Zebra branded media like Z-Perform:

• Non-Continuous Perforated media has perforations that allow the labels or tags to be separated from each other easily.
• The media may also have black marks or other separations between labels or tags

For more info see https://supportcommunity.zebra.com/s/article/Identify-type-of-media?language=en_US

See Blank Labels for changing the configuration to use black mark media.

Solution: The printer needs adjustments and calibration

A printer can be in need of individual adjustments.

Thes apps for Windows or Mobile app can be used to adjust alignment and margins for the printer.

See Wireless Printer guide for details

See also

• Page:
  Load Factory Defaults
• Page:
  Zebra Printer Troubleshooting
• Page:
  Random bold font and characters on label
• Page:
  Misalignment and multiple unwanted labels
• Page:
  Wired Printer guide