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Problem

My scanner cannot scan a GS1-128 datamatrix  barcode, all other barcodes work as intended.

This issue typically applies to Zebra devices.

Solution

  1. Unlock the device: I want to unlock a device - Support Knowledge Base - Tasklet Factory Docs
  2. Launch DataWedge.
  3. Select the Target Profile MobileWMS.
  4. Under Barcode input, select Configure scanner settings.
  5. Select Decoders.
  6. Enable GS1 Datamatrix.
  7. Test Again


If this does not solve the problem then Raise a Service Desk Ticket or updated the existing one you have.

In either case, please share the label in question and a scan of the label following this procedure: Problems scanning a barcode (Scan Info) - Support Knowledge Base - Tasklet Factory Docs




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