Introduction
This guide is made to assist with firmware updating Honeywell and Zebra devices.
Why should I upgrade devices?
Updating the firmware on scanners can be a great idea for multiple reasons.
Getting the latest security and stability updates can solve various problems.
With the newest versions of Mobile WMS, it can also be necessary to firmware update devices.
What do I need?
You need a Dropbox link from Tasklet Support to the appropriate android update file.
There are multiple updates pushed out every year from both manufactures. Ask Tasklet which version is best for you.
The device should be plugged into a charger since it will not update if it is low on power.
Updating requires a stable connection to download the files, and if you need to update multiple devices, this saves a substantial bit of time.
If you have different device models and operating systems, then carefully follow the instructions from Tasklet, as the patches are intended for specific device models and OS versions.
Scanner Manufactures
Click either the Honeywell or Zebra button to expand them and see the corresponding firmware update guide steps.
Issues Upgrading the Firmware
Sometimes a download fails for various reasons.
Please validate the connection and try again.
If the update still fails, ask for assistance on the ticket.
OS upgrade
Upgrading a scanner to a newer OS version can be a decent idea but often not required.
It's a bigger change and not something to do without good reason.
Tasklet Mobile WMS does not require the latest and greatest Android OS, and we suggest using a well-tested version still receiving security updates.
The newer version might have additional functionality, which you have no use for but still requiring more from the scanner's hardware.
You likely only want to upgrade the OS version when the device's version no longer gets security patches, and then the scanner can handle the upgrade.
Ask Tasklet for advice on this if needed.