RMA

Devices such as Zebra and Honeywell scanners bought through Tasklet will always be covered by a service agreement for the first three years of their lives, meaning that Any wear and tear, even physical damage including a broken screen, is fully covered for repair, but this support contract only applies to the scanners themselves and not any accessories such as scan handles, docks or batteries.

While most would think of batteries as part of the product, they are separate accessories for Honeywell and Zebra with warranties.

Other accessories, such as docks, scan handles or chargers, are only covered by a three-month warranty. 

After those three years, you must maintain the Service contracts or lose those benefits. At that point, we can't help raise RMA's for you, so you have to follow the steps below.

If your devices are broken but no longer covered by a service contract or warranty, you must take charge and raise the RMA yourself.

The articles below show you how to create an account on the hardware producer's RMA portals and raise the tickets yourself.