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My scanner cannot scan a specific barcode, or the scan result is not what I anticipated.
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Use the "Scan info" tool to verify the barcode contents.
Opening "Scan Info" from the Main Menu
- Select "SettingSettings"
- Select "Scan Info"
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Opening "Scan info" from the login screen
Double-tab the text "Tasklet"tap the middle of the screen.
Scaninfo
Using Scan Info
Scanning the barcode will reveal the contents and type
If this does not match the value you expected, be sure to include a screenshot when you Raise a Service Desk Ticketyou raise a service desk ticket
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