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Use the "Scan info" tool to verify the barcode contents.
Opening "Scan Info" from the Main Menu
- Select "SettingSettings"
- Select "Scan Info"
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Opening "Scan info" from the login screen
Double-tab the text "Tasklet"
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If this does not match the value you expected be sure to include a screenshot when you Raise a Service Desk Ticketraise a service desk ticket
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