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Introduction

This document describes how to enroll an Android scanner in MobiControl.

If the device is brand new and has never been used before, it might not be required to perform the Factory Reset.
You can thus skip the first part about Factory Reset and go straight to Enrollment.

Factory Reset

This section outlines the steps required to perform a factory reset on a scanner.
There are two different approaches, one for manual factory reset and one specifically for Zebra devices.

Manual Factory Reset

You will need to go through the following steps (see pictures for reference):

  1. Settings
  2. Backup & reset
  3. Click on Factory data reset
  4. Click on RESET PHONE
  5. Click on ERASE EVERYTHING

The scanner is now ready to be enrolled in MobiControl, as described in the section below.

Zebra QR code factory reset

Zebra scanners have an app called “Stage Now” pre-installed on them.

To initiate the factory reset, simply open the “Stage Now” app and scan this barcode:

The scanner is now ready to be enrolled in MobiControl, as described in the section below.



Enroll The Scanner In Mobicontrol

This section outlines how to enroll a scanner into the device management system MobiControl, which can be done on either a brand-new scanner that has not been used before or an “old” scanner that has been factory reset as described in the previous section.

  1. Once you start up the scanner, you are presented with the following screen to choose either option.
  2. Click on Lets Go
  3. Welcome to your Device Screen: click Set up as new
  4. Connect to your WIFI
  5. In the email, field input afw#mobicontrol and press next

  6. Accept that the device is allowed to install MobiControl
  7. MobiControl will be installed
  8. Click next to setup MobiControl
  9. Accept that the application can monitor the device
  10. Click next
  11. Open MobiControl on the scanner and enter the Enrollment ID shared on the service desk


The device will now be configured automatically, which takes around 5 minutes, during which it will play different sounds that might sound a bit strange, but this is intended, and the scanner should be left alone to finish.


Verification of Setup

Once the device is ready, you can verify the installation by performing the following steps:

  1. Open MobiControl on the device
  2. Verify that the status says Connected

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