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Description
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This guide is made to assist with firmware updating Honeywell and Zebra devices. |
Contents
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Why should I upgrade devices?
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If you have different device models and operating systems, then carefully follow the instructions from Tasklet, as the patches are intended for specific device models and OS versions.
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Device Manufactures
Click either the Honeywell or Zebra button to expand them and see the corresponding firmware update guide steps.
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| title | Honeywell Firmware Update |
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- The first step is to unlock the device with I want to unlock a device
- Open a browser and input the Dropbox download link provided by Tasklet.
It's recommended to follow this guide to copy-paste the link using MobiControl: How to copy and paste using RemoteControl - Please wait for the download to finish for Honeywell; it's a 1 GB+ file, so a decent connection is required.
- Once the download is complete, open the HUpgrader app, and in the top right corner, click on the three dots and choose the Select OTA from storage option.
- The upgrade starts automatically when you tap the downloaded file, and once it reaches 100%, you get prompted to reboot the device.
- Once the device starts up again, the device has been updated, and the device should present you with the lockdown screen.
- You can validate the version in MobiControl by checking the OEM version, which should now show the updated version.
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| title | Zebra Firmware Update |
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- The first step is to unlock the device with I want to unlock a device
- Open a browser and input the Dropbox download link provided by Tasklet.
It's recommended to follow this guide to copy-paste the link using MobiControl: How to copy and paste using RemoteControl - Wait for the download to finish.
- In MobiControl, select the device and run a script using the script provided by Tasklet on the ticket (remember to select to run the script in legacy mode if available).
The script looks like this: Paste the script from the ticket that starts with install_system_update update /sdcard/Download/HE_DELTA_UPDATE_01-30-04.00-OG-U19-STD.zip
The first part is the command (install_system_update) that tells the device to perform an update, and the second part is the path to the firmware update file (/sdcard/Download/HE_DELTA_UPDATE_01-30-04.00-OG-U19-STD.zip) on the device.The upgrade starts, you might need to click start, and once it reaches 100%...zip - The upgrade starts, you might need to click start, and once it reaches 100%, you get prompted to reboot the device.
- Once the device starts up again, the device has been updated, and the device should present you with the lockdown screen.
- You can validate the version in MobiControl by checking the OEM or LifeGuard version, which should now show the updated version.
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| Expand |
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- The first step is to unlock the device with I want to unlock a device
- Open a browser and input the Dropbox download link provided by Tasklet.
It's recommended to follow this guide to copy-paste the link using MobiControl: How to copy and paste using RemoteControl - Please wait for the download to finish for Datalogic; it's a 1 GB+ file, so a decent connection is required.
- In Mobicontrol, run a script choosing "Legacy mode" - Copy the name of the downloaded file. It can be found in the Download folder under sdcard or in the ticket.
- Copy and Paste the script: sendIntent -s "intent:#Intent;component=com.datalogic.systemupdate/com.datalogic.systemupdate.SystemUpgradeService;i.action=2;S.path=/sdcard/Download/replaceThisWithTheFile.zip;i.reset=0;i.force_update=1;end"
- The upgrade starts, and once it is finished, you get prompted to reboot the device; you get that message that you can work while it updates, but we don't recommend it.
- Once the device starts up again, the device has been updated, and the device should present you with the lockdown screen.
- You can validate the version in MobiControl by checking the OEM version, which should now show the updated version.
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Issues Upgrading the Firmware
Sometimes a download fails for various reasons.
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The newer version might have additional functionality, which you have no use for but still requiring requires more from the scanner's hardware.
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