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Introduction

This guide describes how to enroll an Android Plus scanner in MobiControl.

  • Introduction
  • Factory Reset
    • Manual Factory Reset
    • Zebra QR code factory reset
  • Enroll The Scanner In MobiControl

Factory Reset

This section outlines the steps required to perform a factory reset on a scanner.
There are two different approaches, one for manual factory reset and one specifically for Zebra devices.

Manual Factory Reset

You will need to go through the following steps (see pictures for reference):

  1. Settings
  2. Backup & reset
  3. Click on Factory data reset
  4. Click on RESET PHONE
  5. Click on ERASE EVERYTHING

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The scanner is now ready to be enrolled in MobiControl, as described in the following section.


Zebra QR code factory reset

Zebra scanners have an app called “Stage Now” pre-installed on them.

To initiate the factory reset, simply open the “Stage Now” app and scan this barcode:

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The scanner is now ready to be enrolled in MobiControl, as described in the section below.


Enroll the scanner in MobiControl

This section outlines how to enroll a scanner into the device management system MobiControl, which can be done on either a brand-new scanner that has not been used before or an “old” scanner that has been factory reset as described in the previous section.


Step 1

Once you start up the scanner, you are presented with the following screen:
         

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