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We would add a shortcut to the lockdown screen to the MobiControl setup on the devices.
In there, they can then click the agent status “Agent Status” prompt once and that will initiate , initiating the connection.
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To disconnect the scanner device, they would likewise have to enter the MobiControl menu on the device and click the same Agent Status prompt again and it , which will then disconnect.
Please raise a service desk ticket here if you want to enable this enabled for your customer or your devices.
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