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See Honeywell Upgrade Process or Zebra Upgrade Process

Why should I upgrade devices?

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Expand
titleHoneywell Firmware Update
  1. The first step is to unlock the device with I want to unlock a device 
  2. Open a browser and input the Dropbox download link provided by Tasklet.
    It's recommended to follow this guide to copy-paste the link using MobiControl:  How to copy and paste using RemoteControl
  3. Please wait for the download to finish for Honeywell; it's a 1 GB+ file, so a decent connection is required.
  4. Once the download is complete, open the HUpgrader app, and in the top right corner, click on the three dots and choose the Select OTA from storage option.
  5. The upgrade starts automatically, and once it reaches 100%, you get prompted to reboot the device.
  6. Once the device starts up again, the device has been updated, and the device should present you with the lockdown screen.
  7. You can validate the version in MobiControl by checking the OEM version, which should now show the updated version. 


Anchor
Zebra
Zebra

Expand
titleZebra Firmware Update
  1. The first step is to unlock the device with I want to unlock a device 
  2. Open a browser and input the Dropbox download link provided by Tasklet.
    It's recommended to follow this guide to copy-paste the link using MobiControl:  How to copy and paste using RemoteControl
  3. Wait for the download to finish.
  4. In MobiControl, select the device and run a script using the script provided by Tasklet on the ticket (remember to select to run the script in legacy mode).
    The script looks like this: install_system_update /sdcard/Download/HE_DELTA_UPDATE_01-30-04.00-OG-U19-STD.zip 
    The first part is the command (install_system_update) that tells the device to perform an update, and the second part is the path to the firmware update file (/sdcard/Download/HE_DELTA_UPDATE_01-30-04.00-OG-U19-STD.zip) on the device.
  5. The upgrade starts, you might need to click start, and once it reaches 100%, you get prompted to reboot the device.
  6. Once the device starts up again, the device has been updated, and the device should present you with the lockdown screen.
  7. You can validate the version in MobiControl by checking the OEM version, which should now show the updated version.


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