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Business Central (NAV)

  • The port number used by SOAP Web Service of the NAV server tier, should be open for the network used by the scanner.

This is the only requirement 


For troubleshooting go to I cannot log in from mobile device


MobiControl - For Remote control

  1. WiFi Internet connection

    1. Test: Are you able to open a website using the browser on the scanner?

      1. Not a 100% guarantee as port 80/Internet may be blocked

  2. Firewall 

    1. Customer MobiControl: Port TCP 5494 must be open for outbound connection (IP address: 40.68.196.181) + ds1.mobi.taskletfactory.com

    2. Partner MobiControl: Port TCP 5494 must be open for outbound connection (IP address: 13.81.28.131 + ds1.partnermobi.taskletfactory.com 

  3. As the connection is HTTPS, a certificate is in play. The date on mobile device must not be to far off the current date - or else the HTTPS connection will not be allowed.

If the above is OK, then the mobile device should be able to connect to MobiControl.

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