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When you are trying to remote control a device and the device screen does only show the Waiting for Screen, see below.

This can be fixed by following the steps below the picture.

Solution

  1. Select the device in MobiControl
  2. Select Send Script
  3. Select Waiting for Screen Fix
  4. Click button Send Script

The device will turn black and then re-connect and then you should be able to remote control





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