Problem

I received an error message on the mobile device, which originated in NAV.

Solution

You can use the debugger to trace and resolve the issue.

Business Central

See Debugging

NAV

Debug using re-processing Mobile Documents

You can re-process failed mobile documents from the Mobile Document Queue List :

1. Start the debugger from C/SIDE.
2. Select "Debug Next"
   
3. Open "Mobile Document Queue List" page
4. Locate a failed entry with (Status "Error")
   
   
5. Select "Reset Document"
   
6. Select "Process Document"
   
   The debugger will now catch the error

Debug Webservice requests before processing 

This method requires

• NAV 2013R2 - 2018
• A mobile device to be connected to the environment you are debugging.

1. Start the debugger from C/SIDE
2. Select "Debug Next"
3. Provoke the error from the mobile device
4. The debugger will now catch the error