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Problem

This behavior can be caused by a print dialog, i.e. Save-as PDF.

When a dialog like this is triggered, the WebService handling SOAP communication from Mobile, will hang without any error message.


Solution

Does the operation performed from Mobile, entail printing a document?

If so, please verify:

  • NAV "Printer Selection" points to the correct printer?
  • The Service Tier User, has that printer installed in Windows "Printers"?
    • Log into the server with the Service Tier user and install the printer
  • The Default Printer on the server is NOT a PDF-printer or similar?
    • Must be a real printer 



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