Problem

I receive an error message on the mobile device, which originates in NAV.

Solution

You can use the debugger to trace and resolve the issue.

Using Business Central

See Debugging

Using NAV 2013 R2 - 2018

1. Start the debugger from C/SIDE.
2. Select "Debug Next"
   
   
3. Provoke the error from the mobile device.
   
   
4. The debugger will now catch the error

Using NAV 2009

1. Start the debugger from C/SIDE.
2. Select "Debug Next"
   
3. In the client, open "Mobile Document Queue List"
4. Locate a failed entry with (Status "Error")
   
   
5. Select Action"Reset Document"
   
6. The Status will change to "New"
   
   
7. Select Action "Process Document"
   
8. The debugger will now catch the error