When the User Rights and Warehouse Set Up has been completed. You are ready to go.
For additional information about Licenses, User Roles and Solving Installations Problems go to this page:
Solving Installation Problems
These problems are commonly seen.
Symptom
Possible cause / How to solve
When device logs on a new environment - error message
Missing redirect URI’s to the new environment in the app registration.
On the device the main menu is empty.
The user is allowed to login – but is not assigned to a group with any menu setup. Please assign the user to a user group and ensure that user group has main menus assigned. Click Menu to assign menu's to user groups.
Pick/Receive is chosen – but nothing is shown.
Check if the Warehouse dropdown shows any warehouses – the user (group) is not assigned any warehouses.
User not allowed to use service.
The user must have a minimum security role as “Mobile User”. This gives access to use the service.
User Roles in AX/FO
When using Mobile WMS the user must have below roles assigned.
365FO
AX2012
AX2009/AX4.0
Mobile User
Machine Operator (Report As Finished)
Warehouse Worker
Mobile User
Machine Operator (Report As Finished)
Shipping Clerk
Warehouse Worker
Receiving Clerk
Full rights to Business Connector on the user groups.
Licenses
Licenses
Based on the user roles required when using Mobile WMS, you can assess which license is needed. Learn the latest definitions from Microsoft by clicking the link here:
The short version is Operations-Activity or Operations-Device licenses will cover these functions listed below.
Shop Floor
One device used for manufacturing shop-floor functions:
Clock-in and clock-out
Starting and finishing production jobs (including project activities carried out on the shop floor)
Reporting progress
Materials consumption and completion
Viewing documents and instructions related to production jobs
Viewing worker holiday balances
Warehouse Device
One device used for warehousing functions:
Receiving
Putting away
Doing internal stock transfers
Picking, packing
Capturing product attributes
Shipping goods plus performing inventory count checks in the context of a warehouse management system
Posting output and materials consumption against production orders when captured as transfers of raw materials and finished goods between a warehouse and a production line. (All other types of transactions are excluded.)