If you cannot remote control or enroll your devices (add them to MobiControl) it might be due to your network blocking the communication between the Mobile Devices and the MobiControl server.
The following lists the ports that should be opened,:
- Port 5494, 80, 443 for 40.68.196.181, 40.114.220.164, ds1.mobi.taskletfactory.com and ds1.mob2.taskletfactory.com