If you cannot remote control or enroll your devices (add them to MobiControl), it your network might be due to your network blocking the communication between the devices and the MobiControl server.
The following lists the ports and IPs that should be opened:
...
Ports:
- 80
- 443
- 5494
The above ports should be open for the following IP addresses:
- 40.68.196.181,
- 40.114.220.164,
- 13.95.171.202
- 57.153.35.52
- 57.153.34.246
- 20.54.221.156
- ds1.mobi.taskletfactory.com,
- ds1.mob2.taskletfactory.com and
- ds2.mob2.taskletfactory.com