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Problem

The Count function filter returns no matches.

Info
titleMOB4.3

If you are running NAV2018 with MOB4.3 or older, please verify you have applied NAV2018 Hotfix NTW-384: Set Dispatch-service External

 

Solution


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Solution

Please perform the set up described in the User Guide:

  • Section 6: PLANNED INVENTORY COUNTING

Remember

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Common issues

Is the journal empty?

Empty journals are not accessible from mobile.

  • Create / Calculate Some entries in the journal for it to appear on the mobile device.

Is the Journal "Released for Mobile"

  • Use the action "Release to mobile" if present
    or
  • Right click in the list and Select Edit List
  • Check field Released to Mobil


Does the journal location exists as in the mobile users "Warehouse Employee"-list

  • The location must be assigned to the user in "Warehouse Employee"-list.

Advanced Warehouse or Simple

  • If Location uses Directed Pick And Put-away then the Counting journal and the Setup field used is:
    • Whse. Phys. Invt. Journal
  • Else
    • Phys. Inventory Journal

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    • Journal

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The link between Templates and Batches (Journals)

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Business Central

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NAV

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