Problem
The Count function filter returns no matches.
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If you are running NAV2018 with MOB4.3 or older, please verify you have applied NAV2018 Hotfix NTW-384: Set Dispatch-service External |
Solution
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Solution
Please perform the set up described in the User Guide:
- Section 6: PLANNED INVENTORY COUNTING
Remember
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Common issues
Is the journal empty?
Empty journals are not accessible from mobile.
- Create / Calculate Some entries in the journal for it to appear on the mobile device.
Is the Journal "Released for Mobile"
- Use the action "Release to mobile" if present
or - Right click in the list and Select Edit List
- Check field Released to Mobil
Does the journal location exists as in the mobile users "Warehouse Employee"-list
- The location must be assigned to the user in "Warehouse Employee"-list.
Advanced Warehouse or Simple
- If Location uses Directed Pick And Put-away then the Counting journal and the Setup field used is:
- Whse. Phys. Invt. Journal
- Else
- Phys. Inventory Journal
- Phys. Inventory Journal
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- Journal
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The link between Templates and Batches (Journals)
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Business Central
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