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Business Central (NAV)
- The port number used by SOAP Web Service of the NAV server tier, should be open for the network used by the scanner.
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For troubleshooting go to I cannot can't log in from mobile device
MobiControl - For Remote control
WiFi Internet connection
Test: Are you able to open a website using the browser on the scanner?
Not a 100% guarantee as port 80/Internet may be blocked
Firewall
Customer MobiControl: Firewall port 5494 must be opened for outbound connections for MobiControl to work. The Mobicontrol Server has the IP address 40.68.196.181 and hostname ds1.mobi.taskletfactory.com and ds1.mob2.taskletfactory.com and ds2.mob2.taskletfactory.com + 40.114.220.164 and 13.95.171.202 port 5494.
Partner MobiControl: Port TCP 5494 must be open for outbound connection (IP address: 13.81.28.131 + ds1.partnermobi.taskletfactory.com
- the MTU size needs to be set to 1,500 bytes
As the connection is HTTPS, a certificate is in play. The date on mobile device must not be to far off the current date - or else the HTTPS connection will not be allowed.
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