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Description:

If you need This guide explains the steps to factory reset a Zebra device using an SD card, this guide will explain the steps you need to go through. .

This should only be done if Tasklet has directed you to do so.

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  • A MicroSD card
  • The Zebra device needs to have a slot for the MicroSD card.
  • You will need a factory reset file on the SD card. This will be sent to you by the support team and The support team will send this file to you, and it can change depending on the device's model of the device and the Android version the device it is running.
    • If you cannot transfer the file to the SD card, you can insert the SD card in a scanner that does work and , transfer the file to the SD card by remote controlling that device in MobiControl, and then transfer the SD card to the device that doesn’t work.

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