Problem
You get a runtime error on mobile with an error message from Business Central.
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Step 2: Inspect the Callstack
The call stack callstack points to the failing code, which directly at the Error.
This is VERY helpful.
The source of the error can be:
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The Request /Response shows also what data was exchanged between Mobile and BC.
Step 3: Has the system been updated lately
- Has Mobile WMS extension been updated?
- Has the area been changed in recent releases? See Release Notes (Business Central)
- Have you changed any extension code?
- Has Business Central been updated?
- Have you changed setups?
Step 4.1:
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Check all third-party
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extensions including Partner customization
Partners extend Mobile WMS with their own code. Do you have other extensions installed, add-ons, or from your partner.?
Try uninstalling them temporarily Consider doing this in a sandbox (step 6) to avoid disrupting the business.
- Go to: Extension Management
- Select an extension
- Select the three dots
- Select Uninstall Uninstall
- Does the issue change?
Step
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4.2: Does
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any extension subscribe to Mobile WMS or Base -events?
Add ?page=9510 to your URL to open Extensions can affect the system through event subscribers,
Check for any
Open the "Event Subscriptions" -page .
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by:
- Adding ?page=9510 to your URL - this should open the page
Step 5: Is it isolated to one order or any order?
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