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This issue typically applies to Zebra devices.
Solution
- Unlock the device: I want to unlock a device - Support Knowledge Base - Tasklet Factory Docs
- Launch DataWedge.
- Select the Target Profile MobileWMS.
- Under Barcode input, select Configure scanner settings.
- Select Decoders.
- Enable GS1 Datamatrix.
- Test Again
If this does not solve the problem then Raise a Service Desk Ticket
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