When MobiControl keeps asking you to install a plugin, follow this guide to fix the remote control plugin issue.
Step-by-step guide
- Just close all sessions of your web browser.
- Open Control-Panel-> Remove/Uninstall Program, and uninstall ALL "SOTI Remote Control Service" item(s) previously installed. It will be even better if you reboot your computer.
- Then open your web browser, start the web-console and download and install the remote plug-in as usual.
- If the remote control session does not start, close all sessions of the web-browser and then restart it again.
| Info |
|---|
- Apparently, every time your server has been patched/upgraded, there is a possibility that a new RC plug-in is needed and the problem seems to come back. Just repeat the above procedure to get the latest RC plug-in properly installed and everything should works fine
again - again.
- If after these steps have been done, Mobicontrol still asks you to download a plugin, make sure to install the plugin as administrator.
|
Related articles
| Filter by label (Content by label) |
|---|
| showLabels | false |
|---|
| max | 5 |
|---|
| spaces | TFSK |
|---|
| showSpace | false |
|---|
| sort | modified |
|---|
| reverse | true |
|---|
| type | page |
|---|
| cql | label in ("mobicontrol","remotecontrol") and type = "page" and space = "TFSK" |
|---|
| labels | MobiControl RemoteControl |
|---|
|
...