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After the enrollement, where the scanner is in Mobi control, the scanner appears with a white screen and on the top it says: "User Action Pending"; see the picture of a TC20 with the problem below:
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Solution
To do the start up, without trying to enroll again.
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The following worked on a TC20:
- Leave the lockdown menu
From the “Start Mobile WMS” screen do the following: For Android: “long press” the back button and click administrator, and select administrator use the code “192837” For Windows: click the menu button and select administrator use the code “192837”
- Press back button until you reach the screen shown below:
 - Press "Let's Go"
- Choose "start as fresh"; OBSNB: Do not pick reset on any of the screens!
- Go through the setup, without setting any codes or creating user specific settings, just press "skip" buttons or "next" without changing anything.
- Then Accept license and services agreements
- The scanner will then "update"; what ever it says next dosn't matter as long as you are allowed to continue, since nothing will be changed as the scanner has already been setup doing the enrollment.
- You should now be back at the main screen, where you can pick "Mobile WMS".
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