Problem
Efter enrollement, hvor scanneren godt nok er i mobicontrol, oplever brugeren at der er hvid skærm og i toppen står der: User Action Pending, se billede nedenfor af TC20 med problemetAfter enrollement, where the scanner have been enrolled and is in Mobi control, the scanner appears with a white screen and on the top it says: User Action Pending; see a picture of a TC20 with the problem below:
Løsning
Gennemgå opsætning endnu en gangTo do the start up, without trying to enroll again.
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Følgende virkede på en The following worked on a TC20:
- Gå ud af lockdown menuen, som normalt. Kode:192837
- Tryk tilbage, indtil du møder den "normale" opstart (til enrollment) skærm, som på billedet nedenfor:
 Image Removed - Tryk Leave the lockdown menu
From the “Start Mobile WMS” screen do the following: For Android: “long press” the back button and click administrator, and select administrator use the code “192837” For Windows: click the menu button and select administrator use the code “192837”
- Press back button until you reach the screen shown below:
Image Added - Press Let's Go
- Vælg Choose "start as fresh, (IKKE RESET)
- Gennemgå opsætningen, uden at sætte koder eller lave bruger specifikke ting.
- Accepter license and services
- Den vil nu "opdatere"; den er allerede sat op jo.
- Du kan nu gå ind i WMS og kunden kan tjekke om de kan logge på"; OBS: Do not pick reset on any of the screens!
- Go through the setup, without setting any codes or creating user specific settings, just skip or next without changing anything.
- Then Accept license and services agreements
- The scanner will then "update"; what ever it says next dosn't matter as long as you are allowed to continue, since nothing will be changed as the scanner has already been setup doing the enrollment.
- You should now be back at the main screen, where you can pick "Mobile WMS".
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