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This section describes the steps that shall be performed once per company.

4.1 One click Setup

Once the model is installed, your devices have full access to all menus.

This enables you to verify faster that Azure and Start.CFG is correctly setup. Once you have verified that access from the mobile device is working, it is recommended to setup user rights. 

  1. Read more about that here: User Rights 
  2. Read more about configurations here: How to get started (AX/FO)

No main menu's after you login? (Applicable to Dynamics 365FO Version 3.14 or newer)

  • verify that you have assigned the user to a user group
  • you have assigned main menu's to that same user group
  • Enforce a new application configuration version by navigating to "Mobile WMS/Setup/Pages" and select a random page. On this page you scroll down to menu items and move a menu item up or down. This will create a new version, and after you login again you will see all assigned main menu's. See image below marked in yellow the up/down buttons.
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When the User Rights and Warehouse Set Up has been completed. You are ready to go. 

For additional information about Licenses, User Roles and Solving Installations Problems go to this page:


Solving Installation Problems

These problems are commonly seen.

Symptom

Possible cause / How to solve

When device logs on a new environment - error message

Missing redirect URI’s to the new environment in the app registration.

On the device the main menu is empty.

The user is allowed to login – but is not assigned to a group with any menu setup. Please assign the user to a user group and ensure that user group has main menus assigned.  Click Menu to assign menu's to user groups.

Pick/Receive is chosen – but nothing is shown.

Check if the Warehouse dropdown shows any warehouses – the user (group) is not assigned any warehouses.

User not allowed to use service.

The user must have a minimum security role as “Mobile User”. This gives access to use the service.


User Roles in AX/FO

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User Roles
User Roles
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Licenses

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Licenses
Licenses