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Description

Restore printer to factory default settings

Note: 

Before continuing please see Troubleshoot Zebra printer

Printer models

ZD-series

Holding down the button in i.e. two seconds will load defaults, but keep the Network setup.



Please see the full guide here https://www.zebra.com/us/en/support-downloads/knowledge-articles/ait/ZD620-ZD420-Factory-Reset.html

ZQ-series

To reset a Mobile printer you need to send a file containing the reset commands to the printer.

you can download the file using this link:

https://www.dropbox.com/s/5fq2743xxj5rujn/Mobile%20Printer%20default?dl=1

and then either use the send file option in either the Zebra Printer utilities app or connect the printer to a PC and send the file using Zebra Setup Utilities.

In both cases once you have navigated to these windows you simply have to select the file Mobile Printer Default and send it to the printer it will then reset and the be cleared of any configuration.

To use the printer again you will have to reconnect the printer to the network after the reset.

S4M

Load default using interface



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