Migrate Customer to the New Cloud Print Server

Owned by Dan Andersen
Last updated: Feb 14, 2024 by Johannes Sebastian Nielsen
2 min read

The following page will outline the steps needed to move a customer from the "old" print servers to the new print server.

The page has a section for Nav and for Business Central as the steps are different, just go to the section that are relevant for your scenario.

Prerequisites

You must Raise a Service Desk Ticket and share the following information:

  • Login (email)
  • A URL for Print
  • A password
  • A Tenant

Then we can assist you through the following steps.


Business Central

  1. Make sure you have a minimum Mobile WMS extension version 5.37 installed

  2. Go to Business Central
    1. Open "Mobile Print Setup"
    2. Go to field "Connection URL"
    3. Copy and paste this value
      https://cloudprint.taskletfactory.com:8086/
    4. Select the action "Test Connection" to ensure you have access to the new server
      If you see an error about SSL/TLS. Please press the action again


NAV

Step 1: Install the new objects version 

  • Make sure you have minimum Mobile WMS objects version 4.53.1 or 4.60 installed

  • You must download the new objects from Tasklet University (4.53.2 or 4.60.1)
  • If you have version 4.53.1
    1. Install 4.53.2
    2. Compile all object with filter on Version list=: *MOB*
    3. Run object Codeunit 6181390 Upgrade 4.53.2

  • If you have version 4.60
    1. Install 4.60.1 
    2. Compile all object with filter on Version list=: *MOB*
    3. Run object Codeunit 6181390 Upgrade 4.60.1

Step 2: Setup

  1. Go to NAV
    1. Open "Mobile Print Setup"
    2. Go to field "Connection URL"
    3. Copy and paste this value
      https://cloudprint.taskletfactory.com:8086/
    4. Select the action "Test Connection" to ensure you have access to the new server
      If you see an error about SSL/TLS. Please press the action again


Troubleshooting

Problem
Test Connection produces this error "The request was aborted: Could not create SSL/TLS secure channel."


Solution
This is a known quirk. You have to press "Test Connection" one more time
 

Problem
"A call to System.Net.HttpWebRequest.GetResponse failed with this message. The remote server returned an error (404) Not Found."

Solution
You need to run Upgrade Codeunit 6181390

Problem
"A call to System.Net.HttpWebRequest.GetResponse failed with this message. The remote server returned an error (400) Bad Request.

Solution
Incorrect Tenant and/or Username and Password