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Install Guide

Applicable to Dynamics AX2009


This document describes how to perform the following tasks:

  • Install the .NET Business Connector
  • Install the web service that handles the communication between the mobile devices and Dynamics AX
  • Import the AX objects for the mobile solution
  • Setup the communication with the mobile devices
  • Setting up users on the mobile device
  • Basic configuration of the mobile application
  • Extend the standard solution with custom functionality

Prerequisites

Software

  • Operating System:
    Windows Server 2003, SP2, Standard Edition, 32 or 64 bit
    —or—
    Windows Server 2008, 32 or 64 bit
  • Microsoft Internet Information Services (IIS) 6.0 or 7.0.
  • Microsoft .NET Framework 3.5 SP1
  • Microsoft Management Console (MMC) 3.0
  • Access to Active Directory

IIS

64 Bit Server?

On a 64 bit server the application pool must be set to allow 32 bit applications because the .NET Business Connector is 32 bit.

Open your IIS manager and find the right application pool, right click it and choose ‘Set application pool defaults’.


.Net Business Connector

The .NET Business Connector must be installed on the mobile server. It is used by the web service accessed by the mobile devices to make the connection to Dynamics AX. When the .NET Business Connector is installed it must be configured to the appropriate AOS. The .NET Business Connector configuration is saved to a file. This file is used later when the web service is configured.

 

Install the .NET Business Connector

  1. Run the installation from the Dynamics AX 2009 installation media
  2. Configure the .NET Business Connector using the Microsoft Dynamics AX Configuration Utility
  3. Save the configuration file

Web Service

The DocumentService web service is used by the mobile devices to connect to Dynamics AX. It is installed by running the “Microsoft Dynamics Mobile - Server Components.exe”. The web service is installed under the Internet Information Services (IIS) and this role must be installed on the server.










Solving Installation Problems

These problems are commonly seen.

Symptom

Possible cause / How to solve

The Mobile WMS client can connect to the service (get an error of result is not in “text/xml” format)

The AIF/Webservice is not running, or the app.config does not point to it. (An error message from IIS is not in “text/xml” format).
In AX find the “Inbound port” (MobileDocumentService) – if it is possible to web-browse the address.

If not – try to disable/delete the “Inbound port” and create it again. See “Setup Inbound port”.

If yes – start web-browser on mobile device and verify the address works.

Mobile WMS device connectes – but nothing happens

Check the app.config points to a correct company in AX.
(Check //configuration/serviceSettings/services/add (login service)/ endpoints/add)

The Mobile WMS – can connect. (resolve host)

Check the app.config file – the address is wrong or the device can’t access the address.

Menu is empty

The user is allowed to login – but is not assigned to a user group with any menu setup.

Check that the table ‘MobDocumentAccessRights’ is empty.

Pick/Receive is choosen – but nothing is shown

Check if the Warehouse dropdown – shows any warehouses – the user (group) is not assigned any warehouses.

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