Create quarantine order

Available from Version 3.4 of Mobile WMS for Dynamics AX/365FO

Video: How to create quarantine orders in Mobile WMS.

If you want to create a quarantine order from the device, then you navigate to the context menu and select "Create Quarantine Orders".

This is available from context menus in "Locate Item" and "Location Content". If you need to make it available from some where else, then the "Application.cfg" file needs to be adjusted. This is a very simple task. Either look in the knowledge base or ask for support.


Figure 1: Context menu from the menu item "Locate item".


Figure 2: Step by step work flow of creating quarantine orders.


Figure 3: Continued step by step work flow of creating quarantine orders.

Available from Version 3.6 of Mobile WMS for Dynamics AX/365FO and Mobile WMS app version 1.4.0.1 for Android

As of version 3.6 an extra step has been added to the work flow 'Add image'. This step opens the camera on the device and you are able to document the issue.


Figure 4: After image has been captured, you can enter a comment and walk through the last steps to complet the creation of a quarantine order.

Step number 4 in the example above is the "Add image", where you open the camera on the device.

Now the quarantine order has been created and the image has been sent to D365FO/AX for asynchronous upload. Images can be large and thus request longer time to upload than the XML with registered data. The asynchronous upload is to ensure that the registrations gets posted and you can continue with new registrations. Meanwhile in the background the image will be uploaded to D365FO/AX.

Once the image is uploaded, it is attached to the quarantine order using standard attachment functionalities.

View image on quarantine order

If an image has been added to the quarantine order, you can view the attachment by using the context menu and choose "Attachments".

Figure 5: View attachments.

Attach additional image to a quarantine order

In case you need to add extra images to a quarantine order, you simply navigate to the order and chose from the context menu "Attach Image".


Figure 6: Workflow for adding an image to an existing order.


Figure 7: Continued workflow for adding an image to an existing order.

View images

After you have attached an additional image to a quarantine order and you want to view it, you have to update the list in order to download the new information. This is because of the offline functionality where informations are downloaded when you have navigated to quarantine orders.


Figure 8: Update to download the new image.

Then you chose from the context menu "Attachments" to view the images.


Figure 9: View attachments. You just scroll down to view them.

When you eventually want to complet the quarantine order and start the registrations workflow you will also be informed about the images.


Figure 10: First step of the registration workflow on the quarantine order. As shown on this screenshot you can scroll up and down in the workflow as well to be able to see all the images as part of the workflow.