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titleNote:
Note: From BC release MOB5.27 Shipping is now available on the device even though Picking is enabled

Problem

The Shipment function returns no matches.

Explanation

The location has "Require Pick" enabledTherefore Shipment is not available on the mobile device

  • The mobile device performs the Picking of items for shipping. Not the Shipment itself.
  • When "Require Pick" is enabled on the Location the Warehouse Shipment is posted through the the full client, not Mobile.

    Solution

    How can I use the Shipment menu?

    Disable "Require Pick"
  • Enable "Require Shipment"
  • Step 1 Create a document

  • Create and Release a Sales Order with the correct Location

  • Create and Release the Warehouse Shipment for the order
    Step 2 Check the

    Solution

    Check and adjust the search filters

    On the mobile device, make sure to check the filters if no orders are visible.


    Location -filter

    :

    Make sure the relevant Warehouse Shipment is Released on the selected Location

    Shipment Date -filter

    :

    Warehouse Shipment from
    • Sales Order

      • The filter date must be higher than the
      Planned Shipment Date 
      • Due Date on the related 
      Sales Order Line. (fig.1)
    Warehouse Shipment from
      • Shipment Line
    • Transfer Order

      • The filter date must be higher than the Shipment Date on the related Transfer Order Header
       (fig.2)

    Image Removed

    (Fig.1 Sales Order)

    Image Removed

    (Fig.2 Transfer Order)