Create quarantine order
Available from Version 3.4 of Mobile WMS for Dynamics AX/365FO
Video: How to create quarantine orders in Mobile WMS.
If you want to create a quarantine order from the mobile device, then you navigate to the context menu and select "Create Quarantine Orders".
This is available from context menus in "Locate Item" and "Location Content". If you need to make it available from some where else, then the "Application.cfg" file needs to be adjusted. This is a very simple task. Either look in the knowledge base or ask for support.
Context menu from the menu item "Locate item". From here you select the "Create Quarantine Orders" menu.
Step by step work flow of creating quarantine orders.
Continued step by step work flow of creating quarantine orders.
Available from Version 3.6 of Mobile WMS for Dynamics AX/365FO and Mobile WMS app version 1.4.0.1 for Android
As of version 3.6 an extra step has been added to the work flow 'Add image'. This step opens the camera on the mobile device and you are able to document the issue.
After image has been captured, you can enter a comment and walk through the last steps to complet the creation of a quarantine order.
Step number 4 in the example above is the "Add image", where you open the camera on the mobile device.
Now the quarantine order has been created and the image has been sent to Dynamics AX/365FO for asynchronous upload. Images can be large and thus request longer time to upload than the XML with registered data. The asynchronous upload is to ensure that the registrations gets posted and you can continue with new registrations. Meanwhile in the background the image will be uploaded to Dynamics AX/365FO.
Once the image is uploaded, it is attached to the quarantine order using standard attachment functionalities.
View image on quarantine order
If an image has been added to the quarantine order, you can view the attachment by using the context menu and choose "Attachments".
Attach additional image to a quarantine order
In case you need to add extra images to a quarantine order, you simply navigate to the order and chose from the context menu "Attach Image".
View images
After you have attached an additional image to a quarantine order and you want to view it, you have to update the list in order to download the new information. This is because of the offline functionality where informations are downloaded when you have navigated to quarantine orders.
Figure 8: Update to download the new image.
Then you chose from the context menu "Attachments" to view the images.
Figure 9: View attachments. You just scroll down to view them.
When you eventually want to complet the quarantine order and start the registrations workflow you will also be informed about the images.
