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Description

To You mustSet up Tasklet PrintNode to print Report Print to print the Standard Label Reports (Report Print) requires a detailed configuration.

This guide is made for the Tasklet PrintNode connector, but most topics can be relevant for other connectors as well.

Typical issues

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Steps

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Troubleshooting

Nothing gets printed (not even a blank page / label)

1 Verify PrintNode service

If not even an empty piece of paper or label is printed, you will need to verify your PrintNode settings.

Please log into https://printnode.com/ and use the Print Something function to print a PDF file on the printer.

Please see https://www.printnode.com/docs/troubleshooting if this doesn't work.

2 Check the PrintNode log (PrintNode service works but printing from BC doesn't)

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1: Verify Mobile Report Setup

Make sure Set up Report Print has been completed with printer and reports.

2: Verify the mobile user can print from BC

Please verify that the path from report to printer by printing from BC.

  1. Log into Business Central webclient with the same mobile user account as you are using on mobile device

  2. Print “Mobile WMS - Item Label” to the same printer as you are using on mobile device

  3. This must result in a printed document.

Warning

Microsoft “Universal Print” does not report errors in Mobile Document Queue List

Currently, Universal Print does not report errors. This makes Universal Print difficult to troubleshoot.

We recommend you consider alternatives likeSet up Tasklet PrintNode