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Problem

The Count function returns no matches.


Solution

Please perform the set up described in the User Guide:

  • Section 6: PLANNED INVENTORY COUNTING

Common issues

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Is the journal empty?

Empty journals are not accessible from mobile.

  • Create / Calculate Some entries in the journal for it to appear on the mobile device.

Is the Journal "Released for Mobile"

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  • The location must be assigned to the user in "Warehouse Employee"-list.

Advanced Warehouse or

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Simple

  • If Location uses Directed Pick And Put-away then the Counting journal and the Setup field used is:
    • Whse. Phys. Invt. Journal
  • Else
    • Phys. Inventory Journal


The link between Templates and Batches (Journals)

Business Central

Image Added

NAV