Problem
The Count function returns no matches.
Solution
Please perform the set up described in the User Guide:
- Section 6: PLANNED INVENTORY COUNTING
Common issues
...
Is the journal empty?
Empty journals are not accessible from mobile.
- Create / Calculate Some entries in the journal for it to appear on the mobile device.
Is the Journal "Released for Mobile"
...
- The location must be assigned to the user in "Warehouse Employee"-list.
Advanced Warehouse or
...
Simple
- If Location uses Directed Pick And Put-away then the Counting journal and the Setup field used is:
- Whse. Phys. Invt. Journal
- Else
- Phys. Inventory Journal
- Phys. Inventory Journal