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  1. The purchaser calls a vendor with a complaint about a received product

  2. The purchaser creates a purchase return order based on the original purchase order

  3. The purchaser registers the return reason code on the line(s)
    Note: The return reason code is set in Business Central and not on the mobile device

  4. The items are shipped using the mobile device

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Mobile: Picking items

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The pick module is accessed from the main menu seen on the screenshot. When the user activates the pick module an empty order list screen is displayed with the filter opened. The items available on the main menu can be configured to only show the desired items.

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Mobile: Pick Order filters


The purpose of the filter screen is to limit the number of orders sent out to the mobile device. In the standard configuration the user can filter on:

  • LocationThe user can select a specific location or select all to see for all locations.


  • Assigned User ID

    Here the user can choose All to see everything,
    or the user can choose Only my orders. Default
    is Mine & Unassigned.
    Note: It is possible for Partners to add/remove filters on this screen by using the Extension API.
    An example of this could be to add a filter for a reference number / order number.
    It is also possible to remove the entire filter screen if it does not add value.

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