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Problem

You get a runtime error on mobile with an error message from Business Central.

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You experience bad performance

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Checklist

Step 1: Is it a known error message?

See Error Messages

Step 2:

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Inspect the Callstack and "Mobile Document Queue"

The callstack points directly at to the code where the Error happens.

This is VERY helpful.

The source of the error can be:

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Note: This code is not necessarily the source of the error - but it is still valuable information that we need to know.

The call stack is included in the error XML response and XML Response which is found in the Mobile Document Queue. 

See How-to: Inspect Request Response XML and Error Call Stack  

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The Request /Response shows also what data was exchanged between Mobile and BC.

Step 3: Has the system been updated lately

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Check for any  

Open the "Event Subscriptions" -page by:

  • Adding ?page=9510 to your URL - this should open the page

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