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- The location code on the sales order header is configured NOT to use Shipments or Picks
- The sales order is released
The typical work process is:
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- The purchaser calls a vendor with a complaint about a received product
- The purchaser creates a purchase return order based on the original purchase order
- The purchaser registers the return reason code on the line(s)
Note: The return reason code is set in Business Central and not on the mobile device - The items are shipped using the mobile device
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Service Orders
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Service orders will be available for Picking on the mobile device if:
- The location is setup for Require Pick and Require Shipment.
- The user logged in on the mobile device is configured to work on this location
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Take Bin Calculation
Picking directly on sales orders, transfer orders or purchase return orders, take bin is selected by this priority:
- Item Availablity - where can the full quantity be picked
- Bin Ranking is respected
This can override the order line take bin selection.
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